Posted on Dec 6, 2018
Irving Weber Associates Inc
There are many reasons why a dry cleaner should focus on improving their customer service. Of course good customer service is important for retention and for gaining new business, but excelling at customer service can also help these professionals prevent and reduce their dry cleaner insurance risks. Earlier this summer, we talked about good customer service and its effect on dry cleaning insurance. Now it’s time to look at how clearing up some common misconceptions can help dry cleaners improve their customer service and potentially reduce their risks.